Backoffice Medewerker- English Speaking

This role will work closely with two team members and will be responsible for the Benelux region. You will be responsible for the following:

• Deliver high-quality service administration for the customer service operations area and support all relevant field force stakeholders. Ensure timely involvement and strong cooperation across teams to enable smooth back-office operations.
• Manage internal orders and perform follow-up activities.
• Handle end-to-end intercompany billing by opening and managing service orders for Service Engineers working across different markets.
• Carry out customer billing for Service Engineers.
• Organise and coordinate training for Service Engineers, including all related administrative tasks within the Customer Training process.
• Manage and follow up on service contracts for various clients, ensuring all agreements are up to date and properly administered.
• Perform service administration in line with global standards, established processes, and all local and legal requirements.
• Contribute to continuous improvement initiatives and the implementation of best practices in service administration.