Terug naar zoeken

Operations Analyst German

Rotterdam Vast dienstverband €3.000 - €3.800 per maand (€36.000 - €45.600 per jaar) Bekijk de functieomschrijving
We are looking for a Customer Service Analyst to support key German import accounts. You will improve operations, manage customer relationships, and run projects to increase customer satisfaction.Speaking the German language is mandatory.

Toegevoegd 30/04/2026

  • International Logistics Service Provider
  • Work with key German import customers

Over onze klant

Our client is a global logistics company delivering technology-driven supply chain solutions. They focus on innovation, quality service, and operational excellence.

Functieomschrijving

  • Act as the main contact for assigned customer accounts.
  • Improve and maintain customer procedures and workflows.
  • Track KPIs and coordinate with operations teams.
  • Handle customer inquiries, complaints, and claims.
  • Deliver training and share best practices internally.
  • Prepare reports and support quarterly business reviews.
  • Maintain relationships with customer partners.



Profiel

  • Fluent in English and German is mandatory, Dutch is a plus.
  • Specialist in freight forwarding and a pro with systems.
  • Customer Orriented
  • Residing in the Netherlands.

Aanbod

  • International environment, with a lot of development opportunities.
  • Informal culture
  • Hibride way of working

Contact:

Margo Soetinga

0612031159

Contact
Margo Soetinga
Referentienummer
JN-042026-7008028
Telefoon
+31107999745

Vacature samenvatting

Sector
Logistiek
Sub Sector
Logistics Coordinator
Industrie
Transport & Distribution
Vacatures per locatie
Rotterdam
Contract Type
Permanent
Consultant
Margo Soetinga
Consultant contact
+31107999745
Vacature referentie
JN-042026-7008028