Customer service representative

Rotterdam Tijdelijk dienstverband €2.800 - €3.800 per maand (€33.600 - €45.600 per jaar) Thuiswerken/hybride Bekijk de functieomschrijving
The Customer Service Representative is the primary point of contact for customers, responsible for managing the full order lifecycle from entry to delivery and invoicing while maintaining strong relationships with an assigned client portfolio. In this role, you ensure high customer satisfaction by handling inquiries and complaints professionally and collaborating closely with internal teams and external partners.

Toegevoegd 06/05/2026

  • You will become part of a large international organization
  • You will have opportunities to develop yourself within the role.

Over onze klant

The company is an international organization operating in a dynamic, industrial environment where performance, quality, and reliability are key. It is known for its strong market presence, collaborative culture, and continuous focus on innovation and customer-centric solutions.

Functieomschrijving

  • Manage the full order lifecycle, including order entry, processing, tracking, and invoicing.
  • Act as the main point of contact for customers, handling inquiries, requests, and satisfaction issues
  • Coordinate with warehouses, production sites, and logistics partners to ensure timely deliveries
  • Maintain accurate customer data and generate reporting on sales order management
  • Handle customer complaints end-to-end and collaborate closely with internal stakeholders to resolve issues



Profiel

  • Strong experience in customer service, order management, or account coordination
  • Excellent communication skills with the ability to manage relationships effectively
  • Detail-oriented with strong administrative and organizational skills
  • Proactive problem-solver with a customer-centric mindset
  • Comfortable working in a dynamic, international environment with multiple stakeholders.
  • Speaks fluent English, Dutch, and German or French.



Aanbod

  • Competitive salary with attractive benefits package
  • Hybrid working and flexible hours
  • Opportunities for personal development and career growth
  • Collaborative and international working environment.



Contact
Elise Dubero
Referentienummer
JN-052026-7010817
Telefoon
+31102176533

Vacature samenvatting

Sector
Sales Administration
Sub Sector
Customer Service
Industrie
Transport & Distribution
Vacatures per locatie
Rotterdam
Contract Type
Temporary
Consultant
Elise Dubero
Consultant contact
+31102176533
Vacature referentie
JN-052026-7010817
Kantoor of thuiswerk
Thuiswerken/hybride