Save job Back to Search Job Description Summary Similar Jobs Added 13/05/2026Build long-term customer relationships in an international B2B environmentCombine customer focus with collaboration across global teamsAbout Our ClientThe client is an international organisation operating in the industrial B2B sector, based in the Netherlands. They work in a fast-paced industrial environment where customer experience, quality and collaboration are key.Job DescriptionBuild and maintain strong, long-term customer relationshipsAct as a trusted advisor for your portfolio of clientsManage RFQs, purchase orders, and order processing activitiesHandle post-order activities such as changes, expedites, and issue resolutionProactively identify and resolve order or delivery challengesCollaborate closely with Sales, Operations, Supply Chain, and QualityEnsure accurate pricing, terms, and delivery timelinesProvide clear and professional communication via phone, email, and chatThe Successful Applicant2-5 years of experience in a B2B customer service or similar roleStrong communication skills (English required; additional languages are a plus)Experience with ERP systems and CRM tools (e.g. Salesforce)Excellent organizational and prioritization skillsA proactive, solution-oriented mindsetFluent English, Dutch is a préLiving in the area of Alphen ad RijnWhat's on OfferA dynamic role in an international and fast-growing environmentOpportunities for personal and professional developmentA collaborative team culture with short communication linesThe chance to make a real impact on customer experienceContactJeromy SantanaQuote job refJN-052026-7015990Phone number31102176541Job summarySectorLogisticsSub SectorCustomer Service LogisticsIndustryTransport & Distribution Jobs by locationAlphen aan den RijnContract TypeTemporaryConsultantJeromy SantanaConsultant phone31102176541Job ReferenceJN-052026-7015990Remote or officeWork from home