Customer Relationship Representative - Aviation/Logistics

Alphen aan den Rijn Temporary €2.800 - €3.300 per month (€33.600 - €39.600 per year) Work from home View Job Description
For an international company in the industrial B2B sector in the Netherlands, we are looking for a Customer Relationship Manager. In this role, you manage customer relationships, order processes and internal coordination within the industrial sector in the Netherlands.

Added 13/05/2026

  • Build long-term customer relationships in an international B2B environment
  • Combine customer focus with collaboration across global teams

About Our Client

The client is an international organisation operating in the industrial B2B sector, based in the Netherlands. They work in a fast-paced industrial environment where customer experience, quality and collaboration are key.

Job Description

  • Build and maintain strong, long-term customer relationships
  • Act as a trusted advisor for your portfolio of clients
  • Manage RFQs, purchase orders, and order processing activities
  • Handle post-order activities such as changes, expedites, and issue resolution
  • Proactively identify and resolve order or delivery challenges
  • Collaborate closely with Sales, Operations, Supply Chain, and Quality
  • Ensure accurate pricing, terms, and delivery timelines
  • Provide clear and professional communication via phone, email, and chat



The Successful Applicant

  • 2-5 years of experience in a B2B customer service or similar role
  • Strong communication skills (English required; additional languages are a plus)
  • Experience with ERP systems and CRM tools (e.g. Salesforce)
  • Excellent organizational and prioritization skills
  • A proactive, solution-oriented mindset
  • Fluent English, Dutch is a pré
  • Living in the area of Alphen ad Rijn

What's on Offer

  • A dynamic role in an international and fast-growing environment
  • Opportunities for personal and professional development
  • A collaborative team culture with short communication lines
  • The chance to make a real impact on customer experience



Contact
Jeromy Santana
Quote job ref
JN-052026-7015990
Phone number
31102176541

Job summary

Sector
Logistics
Sub Sector
Customer Service Logistics
Industry
Transport & Distribution
Jobs by location
Alphen aan den Rijn
Contract Type
Temporary
Consultant
Jeromy Santana
Consultant phone
31102176541
Job Reference
JN-052026-7015990
Remote or office
Work from home