Supply Chain Coordinator (Mandarin-speaking)

As a Supply Chain Coordinator, you will be the central point of contact for all spare parts-related activities. You will manage the complete spare parts process, from purchasing and inventory control to delivery and customer support. You will work closely with suppliers in Asia, logistics partners, and internal teams to ensure spare parts are available on time and at the right location.

Key responsibilities

• Manage and coordinate the complete spare parts process from order placement to delivery.
• Coordinate spare parts purchasing activities with suppliers and monitor order confirmations.
• Ensure timely availability of spare parts for customers, service teams, and regional warehouses.
• Monitor inventory levels and optimize spare parts stock to prevent shortages and excess inventory.
• Maintain and improve spare parts planning, forecasting, and replenishment processes.
• Coordinate inbound shipments and work closely with logistics partners to ensure on-time delivery.
• Follow up on delayed deliveries, supply issues, and urgent spare parts requests.
• Maintain strong relationships with suppliers, especially partners in China and Asia.
• Act as the main point of contact between suppliers, warehouses, service departments, and internal stakeholders.
• Support after-sales operations by ensuring availability of critical components.
• Analyze spare parts performance, inventory data, and supply chain KPIs.
• Identify improvement opportunities within spare parts processes and contribute to supply chain optimization projects.
• Maintain accurate product, supplier, and inventory data within ERP systems.