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Operations Analyst German

Rotterdam Permanent €3.000 - €3.800 per month (€36.000 - €45.600 per year) View Job Description
We are looking for a Customer Service Analyst to support key German import accounts. You will improve operations, manage customer relationships, and run projects to increase customer satisfaction.Speaking the German language is mandatory.

Added 30/04/2026

  • International Logistics Service Provider
  • Work with key German import customers

About Our Client

Our client is a global logistics company delivering technology-driven supply chain solutions. They focus on innovation, quality service, and operational excellence.

Job Description

  • Act as the main contact for assigned customer accounts.
  • Improve and maintain customer procedures and workflows.
  • Track KPIs and coordinate with operations teams.
  • Handle customer inquiries, complaints, and claims.
  • Deliver training and share best practices internally.
  • Prepare reports and support quarterly business reviews.
  • Maintain relationships with customer partners.



The Successful Applicant

  • Fluent in English and German is mandatory, Dutch is a plus.
  • Specialist in freight forwarding and a pro with systems.
  • Customer Orriented
  • Residing in the Netherlands.

What's on Offer

  • International environment, with a lot of development opportunities.
  • Informal culture
  • Hibride way of working

Contact:

Margo Soetinga

0612031159

Contact
Margo Soetinga
Quote job ref
JN-042026-7008028
Phone number
+31107999745

Job summary

Sector
Logistics
Sub Sector
Logistics Coordinator
Industry
Transport & Distribution
Jobs by location
Rotterdam
Contract Type
Permanent
Consultant
Margo Soetinga
Consultant phone
+31107999745
Job Reference
JN-042026-7008028