Save job Back to Search Job Description Summary Similar Jobs Added 10/06/2026Extensive customer contact within an international environmentHybrid working at a stable organization with growth plansAbout Our ClientYour new employer is an international organization active within the consumer products industry. The European market is supported from the European headquarters in Central Netherlands (Tiel region, easily accessible).The organization is known for its customer focus, service quality, and informal yet professional working atmosphere. You will join a close-knit Customer Support team, where collaboration and clear communication are central.Job DescriptionAs a Customer Support Representative, you are the first point of contact for dealers and end users. You ensure that inquiries are handled correctly, courteously, and efficiently.Your responsibilities:You are the first point of contact for dealers and end users via telephone and emailYou manage and handle customer inquiries and service requests via a ticketing systemYou ensure clear and customer-oriented communication in Polish, German & EnglishYou monitor the progress of outstanding inquiries and ensure proper follow-upYou identify recurring questions or bottlenecks and discuss them internallyYou report to the Team Leader Customer SupportThe Successful ApplicantTogether with the line manager, we have drawn up the following profile:MBO working and thinking level, obtained through education or work experienceAt least 2 years of experience in customer support, customer service, or a similar service-oriented role. (This may also be in a retail environment).Experience with Office 365 and preferably with a ticketing system or CRMStrong communication skills, both written and verbalFluent command of the Dutch & German languagesYou are service-oriented, organized, and stress-resistantIdeally, you live within a 30-minute travel time of the work locationWe are always open to unconventional profiles, so click apply if in doubt!What's on OfferBased on full-time employment, the offer will consist of:A gross monthly salary between €2,600 and €3,500, depending on experienceFull-time employment of 40 hours per week26 vacation days + 1 ADV dayHybrid working: approximately 60% in the office and 40% from homeA good pension scheme, where the employer pays approximately 2/3 of the premiumEmployee discounts and a discount on a sports subscriptionRegular team and engagement activitiesWorking within a stable organization with clear growth plans, offering opportunities for the futureContactBart BarendregtQuote job refJN-052026-7012907Phone number+31 205789454Job summarySectorSales AdministrationSub SectorCustomer ServiceIndustryFMCG (Fast Moving Consumer Goods) Jobs by locationTielContract TypePermanentConsultantBart BarendregtConsultant phone+31 205789454Job ReferenceJN-052026-7012907Remote or officeWork from home
