Customer service representative

Rotterdam Temporary €2.800 - €3.800 per month (€33.600 - €45.600 per year) Work from home View Job Description
The Customer Service Representative is the primary point of contact for customers, responsible for managing the full order lifecycle from entry to delivery and invoicing while maintaining strong relationships with an assigned client portfolio. In this role, you ensure high customer satisfaction by handling inquiries and complaints professionally and collaborating closely with internal teams and external partners.

Added 06/05/2026

  • You will become part of a large international organization
  • You will have opportunities to develop yourself within the role.

About Our Client

The company is an international organization operating in a dynamic, industrial environment where performance, quality, and reliability are key. It is known for its strong market presence, collaborative culture, and continuous focus on innovation and customer-centric solutions.

Job Description

  • Manage the full order lifecycle, including order entry, processing, tracking, and invoicing.
  • Act as the main point of contact for customers, handling inquiries, requests, and satisfaction issues
  • Coordinate with warehouses, production sites, and logistics partners to ensure timely deliveries
  • Maintain accurate customer data and generate reporting on sales order management
  • Handle customer complaints end-to-end and collaborate closely with internal stakeholders to resolve issues



The Successful Applicant

  • Strong experience in customer service, order management, or account coordination
  • Excellent communication skills with the ability to manage relationships effectively
  • Detail-oriented with strong administrative and organizational skills
  • Proactive problem-solver with a customer-centric mindset
  • Comfortable working in a dynamic, international environment with multiple stakeholders.
  • Speaks fluent English, Dutch, and German or French.



What's on Offer

  • Competitive salary with attractive benefits package
  • Hybrid working and flexible hours
  • Opportunities for personal development and career growth
  • Collaborative and international working environment.



Contact
Elise Dubero
Quote job ref
JN-052026-7010817
Phone number
+31102176533

Job summary

Sector
Sales Administration
Sub Sector
Customer Service
Industry
Transport & Distribution
Jobs by location
Rotterdam
Contract Type
Temporary
Consultant
Elise Dubero
Consultant phone
+31102176533
Job Reference
JN-052026-7010817
Remote or office
Work from home