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Page Personnel Global Temp Study: Temporary work is changing in the Netherlands

  • More communication, autonomy and flexibility required while workloads increase
  • Almost half of employers invest in temporary staff through training
  • Temporary workers are increasingly asked to fill roles normally filled by permanent staff

Amsterdam, 9 May 2016 - A research study by recruitment specialist Page Personnel shows that the nature of temporary work in the Netherlands, but also globally, is changing. On average, temporary workers have increasing levels of skills, experience and education. They are expected to work more autonomously, take more responsibility and show more flexibility. In its latest Global Temporary and Interim Management study, Page Personnel surveyed 1,954 managers of companies who hire temporary workers and 4,092 professionals working in temporary roles, across 65 different countries.

More substance: The research shows that the nature of temporary work has changed. While in the past, temporary roles would typically be filled by school drop-outs and came with fewer responsibilities, requirements and expectations are a lot higher nowadays:

  • 72% of respondents say their temporary job requires more autonomy
  • 61% of candidates say the tasks have become more complex

The research also shows that a whopping 80% of respondents indicate that they are required to be more flexible in terms of availability. This could mean that a temporary worker will have to work for two weeks one month, and another two weeks two months later.

From generalist to specialist: Given the increased responsibilities, it is not surprising that the average age and experience level of temporary workers is increasing: 65% of temporary professionals surveyed has more than 10 years’ experience. We can see a shift from versatile temporary workers to specialist, autonomous professionals. While temporary workers were traditionally used to replace a permanent role, they are now specialists who largely gain ownership of their role.

More investment The research clearly demonstrates the professionalisation of temporary work over the last few years. Employers are increasingly applying the same requirements to temporary professionals and permanent employees: 48% of employers surveyed would hire temporary workers for roles previously held by permanent staff. As a result, investments in temporary staff have also increased. For instance, 58% of employers offer training to temporary workers in order to better prepare them for their new role.