Save job Back to Search Job Description Summary Similar Jobs Updated on 16/12/2024Dynamic and international environmentLong-term career opportunitiesAbout Our ClientFor a global medical technology company, I am looking for a Product Service Administrator. This organization focuses on providing products and services that help patients worldwide with acute, chronic, and critical care. They collaborate with medical professionals to develop new technologies that improve healthcare. As a Product Service Administrator, you will be responsible for administration, reporting, and data entry related to product customer registration.Job DescriptionQuoting: Preparing quotations for field service and depot repairs, and following up with customers;Order Booking: Booking replacement, depot repair, and field service orders;Service Orders: Closing, invoicing, and following up on completed and outdated service orders;Customer Communication: Informing customers about outstanding service requests;Service Contracts: Booking new contracts and proactively following up on renewals;Complaint Registration: Processing service notifications and product complaints in the complaint management system;Reporting: Providing reports on repair status and service activities to various departments.The Successful ApplicantMinimum diploma at MBO level;At least 2 years of experience in a similar role involving customer service and data entry;Customer-oriented mindset;Well-organized and detail-oriented;Proficiency in English and French, both spoken and written;Strong time management and planning skills;Knowledge of SAP is a significant advantage.What's on OfferAlways keep learning! Opportunities for personal development and growth;A varied and challenging role with significant responsibility;The opportunity to work from home 2 days a week;A dynamic and growing company with excellent employment conditions, including a competitive salary and pension plan.ContactMaxime MandemakersQuote job refJN-122024-6616304Job summarySectorSecretarial & Business SupportSub SectorCustomer ServicesIndustryHealthcare / Pharmaceutical Jobs by locationTilburgContract TypePermanentConsultantMaxime MandemakersJob ReferenceJN-122024-6616304Remote or officeWork from home
