Customer Service Representative (French)

Utrecht Vast dienstverband €2.500 - €3.200 per maand (€30.000 - €38.400 per jaar)

Toegevoegd 03/09/2021

  • Dynamic and international environment
  • Global Health Care Brand

Over onze klant

Our client is a global health care brand that improves and personalises health care through innovation. Their mission is to save and sustain lives all around the globe. You will be working in a team with many international colleagues who are determined to make a change towards a better & healthier world. Your job is exciting, challenging and not a single day will be the same. The office you will be working in based in the Utrecht area.


This responsibility includes customer maintenance (new & existing), maintenance of 3rd party automation processes and EDI flows, monitoring the timely delivery of products to the patients at home or to our hospitals, daily release of back-orders and supporting continuous improvement efforts in general.

  • Daily operations & order processing
  • Coordination of the logistics
  • Continuous improvement efforts and projects
  • Build up strong relationships with internal customers, external suppliers such as GHX, Hospitals & any relevant IT teams
  • Root cause analysis & resolution
  • Analytic support and dash boarding
  • Communication with regional & country logistics and supply chain


  • Fluency in French, Dutch and English (Other langauges would be an asset)
  • Competence in the use of Microsoft Office Tools
  • Being recognised as the customer advocate
  • Excellent communication skills
  • Customer focused
  • Ability to federate others around common objectives
  • Strong team player
  • Result oriented
  • Practical/Pragmatic approach to problem solving


You will be directly employed by our customer For this role the salary indication is between €2500, - €3200, based on 40 hours per week and based on your experience and qualifications. Please note that you must be in possession of a valid Dutch working permit, applicants who do not have this, will not be considered.

Camiel van Dorst

Vacature samenvatting

Procurement & Supply Chain
Sub Sector
Customer Service Supply Chain
Healthcare / Pharmaceutical
Vacatures per locatie
Contract Type
Camiel van Dorst
Vacature referentie