IT Support

Rotterdam Tijdelijk dienstverband

Toegevoegd 13/06/2022

  • Good opportunity for professional growth
  • Dynamic role within international company

Over onze klant

With a staff of more than 20 different nationalities, our client is a leader in the market of edible oils.

Based in Rotterdam, this organisation aims to create value for customers by offering collaborative oils and fats solutions by anticipating their needs.

Thanks to its international prospective, our client offers multiple growth opportunities for who would dare to being part of the organisation.

Functieomschrijving

These are the main responsibilities of the role:
* Logging and processing all IT requests
* Diagnose and prioritise all Incidents and Service Requests, escalating when necessary to the Service Desk Coordinator or IT Service Providers
* Take ownership and responsibility of issues by prioritising and monitoring from start through to a successful resolution
* Ensure timely resolution of all Incidents and Service Requests & Documenting resolutions in Knowledge Base
* Monitoring the operations of the IT Service Desk of our parent companies
* Occasionally travel between different locations to provide on-site support and assisting local projects.
* Managing stocks of equipment, consumables and other supplies
* Improve IT Customer Service, Perception and Satisfaction

Profiel

The perfect candidate meets mostly or partially these following requirements:

* Either you have a bachelor degree in Computer Science, or you completed an MBO 4
* You have at least 2/3 years of proven work experience as an IT Support Engineer of Help Desk Support
* You have knowledge of Windows and Office 365
* You are well experienced in troubleshooting a wide range of problems (LAN, WAN, Web, Hardware, End User Software, etc.)
* You have have excellent problem-solving and communication skills
* You speak fluent English (Dutch and German are not mandatory but nice to have)

Aanbod

The candidate will benefit of:

  • Competitive salary
  • Opportunity to grow within the company
  • A hybrid (at least 3 days at the office) and flexible working schedule, with the possibility to sometimes adapt the working schedule to your own personal needs and duties
  • Informal environment
  • Refund of the public transport expenses
  • 30 holidays days
  • Pension scheme
  • Discount at the gym



Contact
Caterina Bertoni
Referentienummer
JN-062022-5643841

Vacature samenvatting

Sector
Information Technology
Sub Sector
IT Support
Industrie
Energy & Natural Resources
Vacatures per locatie
Rotterdam
Contract Type
Temporary
Consultant
Caterina Bertoni
Vacature referentie
JN-062022-5643841