IT Helpdesk Technician

Pijnacker-Nootdorp Vast dienstverband €36.000 - €40.000

Bijgewerkt 15/03/2022

  • Good opportunity for professional growth
  • Dynamic role within international company

Over onze klant

With multiple offices around the world including Germany, France, Italy, Scandinavian countries and US our client provides high-level engineered thermal solution to industries, in order to create value for customers and to find new opportunities related to the energy and power generation market.

For their office based in Pijnacker, they are looking for an IT helpdesk technician who is going to have a dynamic role and some good additional benefits.


  • Be the first point of contact for end-users
  • Register incidents and solve the issue occurring
  • Deliver 1st and 2nd line support for other colleagues from different offices in Europe
  • Responds to Helpdesk Calls, document incidents and service request within the IT Helpdesk System
  • Troubleshoot computer / printer / software related problems
  • Responsible for new user setup and account maintenance
  • Build out and configures new computers
  • Trouble shoot connectivity issues


We re looking for someone with:

  • MBO 4
  • 3 years of experience in similar roles
  • Social and strong communication skills
  • Strong knowledge of O365, Servicenow, Windows, Active Directory
  • Monitors and checks the accuracy of the quality of one's own work
  • Develops and uses systems to organize and keep track of information or work progress
  • Provides assistance, information, and support to others to build a basis for future reciprocity
  • Listens and responds constructively to other team member's ideas
  • Offers support for others ideas and proposals
  • Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it
  • Flexibility: Openness to different and new ways of doing things; willingness to modify one's preferred way of doing things


  • Competitive salary
  • Possibility of traveling once in a while to another European country
  • Growth possibility within the company
  • Additional benefit such as pension scheme, travel allowance, possibility of working 32 hours per week
Caterina Bertoni

Vacature samenvatting

Techniek & Engineering
Sub Sector
Energy & Natural Resources
Vacatures per locatie
Contract Type
Caterina Bertoni
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