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German Customer Service/ Planner Logistics 45k

Hilversum Vast dienstverband View Job Description
We are seeking an adaptable and motivated Customer Service & Logistics Planner to oversee our operations within the Netherlands. This role is integral to ensuring smooth, efficient processes from order intake to project execution, and it requires collaboration with our technical team, project management, and account managers to deliver exceptional service and operational excellence.
  • Opslaan

Toegevoegd 11/11/2024

  • Meaningful work
  • Room for personal and professional development

Over onze klant

Join a leading, family-owned company in the Netherlands that has established itself as a market leader in simulation training solutions. Our clients include schools, research institutions, and the Dutch Army, and we provide a range of products from advanced trauma simulators and mixed reality systems to disposable supplies and fully-equipped simulation rooms.

While we dominate the Dutch market, we are experiencing significant growth in Germany and have expanded operations to France and regions in Africa, including South Africa and Kenya

Functieomschrijving

Key Responsibilities:



  1. Operational Oversight:


    • Manage day-to-day logistics operations in the Netherlands, ensuring that warehouse stock levels meet project and customer requirements.


    • Coordinate with suppliers to maintain optimal inventory and on-time deliveries.


    • Assist in long-term planning for large-scale projects ranging from €50,000 to €500,000.


  2. Customer Service and Support:


    • Act as the primary point of contact for B2B clients in the Netherlands and Germany.


    • Address and resolve customer inquiries, manage order processing, and provide updates on project timelines.


    • Support project management by ensuring all necessary materials and resources are prepared and in place.


  3. Collaboration and Coordination:


    • Work closely with the tactical manager, technical staff, HR assistant, marketing manager, and account managers to align operational objectives with company goals.


    • Coordinate with customer service teams in the Netherlands and Germany to ensure seamless cross-border operations.


  4. Strategic Planning:


    • Develop and maintain long-term relationships with suppliers and partners.


    • Contribute to strategic growth plans, including the future supervision of warehouse operations.


    • Assist with planning and executing customer orders and ensuring accurate invoicing.


    • Foster strong relationships with clients to support the commercial aspects of the business and push for results when needed.

Profiel



  • Proven experience in a customer service or logistics planning role, preferably in a mid-sized or growing company.


  • Strong organizational and problem-solving skills.


  • Ability to manage multiple tasks and deadlines with precision and efficiency.


  • Excellent communication and interpersonal skills.


  • Open-mind, adaptable, and comfortable working in a non-traditional, flexible environment.


  • Ability to build strong supplier and client relationships.


  • Fluent in German and English; Dutch proficiency is a plus.

Aanbod



  • A dynamic, growth-oriented work environment within a company that values flexibility and dedication.


  • The opportunity to work on impactful projects with clients across various sectors.


  • Competitive salary and benefits package.


  • Long-term career growth



Join our team and be part of a company that values open-mindedness and adaptability, where your contributions will be vital to our continued success and expansion. Apply now to help drive excellence in customer service and logistics!

Contact
Giando Aurecchia
Referentienummer
JN-112024-6586006

Vacature samenvatting

Sector
Logistiek
Sub Sector
Customer Service Logistiek
Industrie
Healthcare / Pharmaceutical
Vacatures per locatie
Hilversum
Contract Type
Permanent
Consultant
Giando Aurecchia
Vacature referentie
JN-112024-6586006