Customer Support Specialist (digital Signage)

    Netherlands Permanent €4.000 - €5.500 per month (€48.000 - €66.000)

Updated on 03/12/2021

  • Thuis werken - Internationaal
  • Groei

About Our Client

This professional appliances manufacturing company consists of 18 companies specialised in electronics, major appliances and information technology.

Job Description

  • Handling of customer service activities in various EU countries with the aim of high customer satisfaction and effective cost optimization
  • Activeanalysis, centralcoordination, tracking and completion of solutionassignments, especiallyfortechnicalproblems
  • Complete support of service chains in the after sales area (call centre, spare parts supply, repair service, etc.)
  • Close cooperation with various organizations (customer, production plant, service partners, etc.)
  • On-site assignments with regard to technical investigations, new projects and intensive partner cooperation
  • Solution-oriented clarification of escalation cases
  • Case/ticket processing incl. invoice verification
  • Data entry and analysis

The Successful Applicant

Technical requirements:

  • Language: Dutch and English
  • Successfully completed education or professional experience in the relevant fields
  • Sound technical knowledge in electrical and/or charging technology
  • Knowledge of quality assurance and product testing
  • Sound IT & MS Office skills, especially in Excel
  • Business fluent in written and spoken Dutch/English
  • SAP knowledge is an advantage
  • Driving license



Personal requirements:

  • Strong customer and service orientation
  • High quality awareness, systematic way of working and interest in details
  • Communication and argumentation skills
  • Pleasure in working in a team
  • Analytical, independent, structured and goal-oriented way of working

What's on Offer

  • Working from home
  • Personal development
  • Growth with the expanding of the business
  • Travel across Europe
Contact
Klaas Jonkman
Quote job ref
JN-092021-3564846

Job summary

Sector
Technicians & Engineering
Sub Sector
Engineering
Industry
Industrial / Manufacturing
Jobs by location
Netherlands
Contract Type
Permanent
Consultant
Klaas Jonkman
Job Reference
JN-092021-3564846