Customer Supply Chain Specialist

Nijmegen Permanent €35.000 - €55.000

Added 29/03/2022

  • Opportunity to grow to Supply Chain Management, or Account Management
  • Working in an international environment with colleagues all over the world

About Our Client

The company is a Swedish producer of hardware for computers such as keyboards, computer mouses, speakers, webcams and more. The company is part of the Swiss Exchange and NASDAQ. They are the sweet spot for people who are passionate about products, making a mark, and having fun doing it. As a company, they're small and flexible enough for every person to take initiative and make things happen. But they're big enough in their portfolio to reach for those actions to have global impact.

Job Description

  • Lead and coordinate the daily operational execution of shipments with stakeholders, including our warehouse, to give the best possible service towards your customers
  • Ensure validity of orders in your order book and fulfil orders according to expectations, flag risks if service levels cannot be met, and constructively look for win-wins in your collaboration when not able to meet service levels
  • Support visibility to customers on their orderbook by ensuring proper administration and standardized communication
  • Execute and optimise intercompany orders , master data corrections/adjustments, electronic data interfacing, order scheduling, product life cycle management, event management, scrapping of excess, allocations, and other supporting operational duties
  • Support other Customer Supply Chain Specialists, Distribution team and Customer Collaboration Managers in achieving metrics (service levels, stock-outs, on-time delivery, aging inventory, fill rate, etc.) to meet Customer Supply Chain targets
  • Continuously look for ways to improve customer service and predictability and continuously challenge the status quo to enable continuous improvement
  • Depending on seniority, support and act as back-up to Customer Collaboration managers in managing customers performance requirements

The Successful Applicant

  • 2+ years of relevant working experience, preferable in the fields of Supply Chain, Operations, Customer Service, or related fields.
  • Bachelor or Master degree holder
  • Must be proficient in reading, writing and speaking in English. French is a strong advantage
  • Proven experience within international business environments.
  • Strong in Excel
  • Self-motivated and goal oriented, with a positive proactive attitude and a high degree of initiative.
  • You embrace continuous learning and process improvement.
  • Project management or continuous improvement accreditation such as Lean Six Sigma, PMM, Prince2, Scrum, Agile and/or APICS would be a plus.

What's on Offer

  • Flexibility to work from home for 3 days per week
  • Collective healthcare (3,5% discount)
  • €400,- per year wellness program for sports and wellness related expenses
  • Internal sports program
  • Bike scheme
  • Commuting allowance
  • 24 holidays + 6 ATV days
  • Competitive salary
Contact
Sjer Borgers
Quote job ref
JN-032022-5401646

Job summary

Sector
Procurement & Supply Chain
Sub Sector
Customer Service Supply Chain
Industry
FMCG (Fast Moving Consumer Goods)
Jobs by location
Nijmegen
Contract Type
Permanent
Consultant
Sjer Borgers
Job Reference
JN-032022-5401646