Customer Service/Backoffice Representative FR/EN/NL
- Solliciteren
- Opslaan
Bullet points
International Environment
Global Healthcare Brand
Over onze klant
A global Health care brand.
Taken en verantwoordelijkheden
This responsibility includes customer maintenance (new & existing), maintenance of 3rd party automation processes and EDI flows, monitoring the timely delivery of products to the patients at home or to our hospitals, daily release of backorders and supporting continuous improvement efforts in general.
- Daily operations & order processing
- Coordination of the logistics
- Continuous improvement efforts and projects
- Build up strong relationships with internal customers, external suppliers such as GHX, Hospitals & any relevant IT teams
- Root cause analysis & resolution
- Analytic support and dashboarding
- Communication with regional & country logistics and supply chain
Profiel
* This function requires minimum HBO level
* Minimum of 3 years of experience within customer service and/or supply chain roles
* Fluency in French, English and good understanding of Dutch is a must
* Competence in the use of Microsoft Office Tools
* Being recognized as the customer advocate
* Excellent communication skills
* Customer focused
* Ability to federate others around common objectives* Strong team player
* Result oriented
* Practical/Pragmatic approach to problem solving
Aanbod
Permanent contract with competitive primary and secondary conditions
