Customer Service Supply Chain (German)

Rotterdam Permanent €35.000 - €41.000

Updated on 03/08/2022

  • An international organization in automation.
  • Customer Service Supply Chain.

About Our Client

This organization is an international supplier of industrial automation and information technology.

Job Description

  • Providing continuous high standards of customer support. Interaction with both internal and external customers providing product and service information
  • Resolving product and service issues; handling and resolving customer complaints.
  • Have a clear understanding of KPI's ensure they are met/exceeded within the set financial period
  • Represent Supply chain and be the voice of the customers in the organization.
  • Drive continuous improvement:
  • Order Support: Price and Availability Enquiries & Delivery Improvement.
  • Sales Order Processing
  • Stakeholder management / Customer relationship building

The Successful Applicant

  • Affinity with supply chain and customer service.
  • Excellent communication skills, both written and in speech, in a global intercultural business environment.
  • You have min. 1 year experience in a supply chain (customer service) role
  • Time management and prioritization skills.
  • Strong interpersonal skills including listening, problem solving and decision making.
  • Ability to work independently as well as in a team.
  • Demonstrate and advocate integrity and ethical behavior.
  • Knowledge of Office 365 and SAP and/or Oracle is an advantage.
  • Language skills: English and German is a must.

What's on Offer

  • A salary between €35.000,- and €41.000,-.
  • Good secundair working conditions.
  • Working in an international envirement in automation.
  • Working on EMEA region projects and processes.
  • Space to grow and challanges in your own division.
  • But also an organization where you can develop in different ways and departments when you show your interest.
Bruce Van Kesteren
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Job summary

Procurement & Supply Chain
Sub Sector
Customer Service Supply Chain
Industrial / Manufacturing
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Contract Type
Bruce Van Kesteren
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