Customer Service Representative

Weert Permanent €42.500 - €48.500 per year Work from home View Job Description
In this position you will take responsibility for on-time fulfilment of sales inquiries, complaint management and overall customer support. Together with the sales, supply chain and logistics departments you will support all EMEA sales channels.

Added 27/11/2024

  • Hybrid working
  • International company

About Our Client

This company is one of the leaders in the area of security and fire prevention. They are providing a big range of products from small electronic devices to big and complex security systems mainly focusing on mid-size companies.

The office is based in Weert and the main language is English. There is people working from different parts of the world which results in a very inclusive environment. In the office you will be based on the same floor with other departments such as Customs & Transport, Supply Chain and Finance counting around 50 people in total.

Job Description

  • Manage the end to end process from order entry till dispatch of the order
  • Act as a key point of contact for internal and external customers
  • Ensure customer satisfaction
  • After sales
  • Support on sales forecasting
  • Contribute to continuous improvement efforts

The Successful Applicant

  • Bachelor degree, or compensated with working experience
  • Background in Customer Service and/or Supply Chain
  • English fluency
  • Strong communication and listening skills
  • Attention to details

What's on Offer

  • Competitive salary
  • Great secondary benefits such as ATV days, pension plan and travel compensation
  • Home office (40% home, 60% office)
  • Home office compensation
  • Long-term career opportunity's
Contact
Sjer Borgers
Quote job ref
JN-112024-6603624

Job summary

Sector
Sales Support
Sub Sector
Sales Administration
Industry
Industrial / Manufacturing
Jobs by location
Weert
Contract Type
Permanent
Consultant
Sjer Borgers
Job Reference
JN-112024-6603624
Remote or office
Work from home