Customer Service Representative - Logistiek

Rotterdam Tijdelijk dienstverband €2.700 - €3.500 per maand (€32.400 - €42.000 per jaar) Thuiswerken/hybride Bekijk de functieomschrijving
Voor een logistieke organisatie in de transportsector in Europoort Rotterdam zoeken wij een Customer Services Representative. In deze functie binnen de logistiek en transport in Europoort ben je verantwoordelijk voor orderverwerking, klantcontact en servicebewaking.

Bijgewerkt 29/05/2026

  • Customer-facing role with direct impact on logistics performance
  • Work in a dynamic logistics environment at Europoort Rotterdam

Over onze klant

The client is an international service provider active in the logistics and transport industry, operating from Europoort Rotterdam. From this key logistics location, they support customers with transport and supply chain solutions.

Functieomschrijving

  • Entering and maintaining booking information accurately in the operating system
  • Safeguarding data quality of transport orders
  • Coordinating orders and priorities with planning and operations
  • Proactively resolving service disruptions and customer issues
  • Informing customers about deliveries, delays, changes and extra costs
  • Handling incidents such as refused loads or damages
  • Managing invoice queries and minimising credit notes
  • Producing consignment statistics and KPIs
  • Working closely with sales, shipping, traffic and other departments
  • Quoting rates and accepting spot bookings
  • Ensuring compliance with company policies and standards



Profiel

  • Topographical knowledge
  • Used to using MS Office
  • English language
  • A minimum of 2 years work experience
  • MBO-level or equivalent, preferably logistics related education
  • Ability to quickly adjust
  • Accuracy and customer oriented
  • Strong communication skills

Aanbod

  • Attractive employment benefits package aligned with the level and seniority of the role
  • Salary dependent on experience (€3,000 - €3,600)
  • Pension scheme
  • 13th month salary
  • Travel benefits 0,23 p/km - max 50 km per day



Contact
Jeromy Santana
Referentienummer
JN-052026-7019976
Telefoon
31102176541

Vacature samenvatting

Sector
Logistiek
Sub Sector
Customer Service Logistiek
Industrie
Transport & Distribution
Vacatures per locatie
Rotterdam
Contract Type
Temporary
Consultant
Jeromy Santana
Consultant contact
31102176541
Vacature referentie
JN-052026-7019976
Kantoor of thuiswerk
Thuiswerken/hybride