Customer Service Medewerker

Alkmaar Temporary €1.800 - €2.200 per month

Updated on 29/06/2022

  • Looking for your next opportunity in the Customer Service Department?
  • Start working for one of the fastest growing FMCG players on the European market

About Our Client

Client is the an FMCG company that is the fastest growing producer of biscuits, cakes and waffles in Europe.

Job Description

As a Customer Services Employee you continue this line and help customers within the Benelux market with questions or problems.
You will speak to them by telephone and e-mail and you will ensure a fast, adequate and customer-friendly handling.
In addition to customer contact, you naturally also have a lot of contact with your sales colleagues.
In addition, your duties include:

  • Entering and checking data in our ERP package (Navision);
  • Solve problems for and provide service to customers;
  • Entering, processing and handling the sales orders;
  • Answering the phone and emails;
  • Register, assess and settle complaints and questions from customers.

The Successful Applicant

The perfect candidate:

  • Has MBO+ work and thinking level;
  • 2-3 years of relevant work experience as a customer service representative, preferably within retail or FMCG;
  • Experience with order entries and quantities;
  • Commercial and customer friendly;
  • Strong communication skills, stress resistant and flexible;
  • Administratively strong and accurate;
  • You have a good command of the Dutch and English language in word and writing.
  • You have knowledge of modern MS office applications
  • You have knowledge of modern MS office applications;

What's on Offer

What do we offer:

· Competitive salary based on experience and skills;
· A dynamic and growing company where your initiative is appreciated;
· An independent position, with plenty of room for personal input and development;

Anastasiia Palchunova
Quote job ref

Job summary

Sales Administration
Sub Sector
Customer Service
FMCG (Fast Moving Consumer Goods)
Jobs by location
Contract Type
Anastasiia Palchunova
Job Reference