Customer Service Logistics

Eindhoven Vast dienstverband €2.500 - €3.400 per maand (€30.000 - €40.800 per jaar) Bekijk de functieomschrijving
Within this role, you ensure reliable and timely transportation of goods across Europe by securing carrier capacity, coordinating shipments, and managing logistics processes from planning to delivery, helping maintain high service quality for customers.

Toegevoegd 11/03/2026

  • Growth and development opportunities
  • Work in an international company, active worldwide

Over onze klant

Our client is a European company that provides circular logistics solutions by managing and pooling reusable load carriers such as pallets and boxes. By optimizing the availability, tracking, and reuse of these assets, the company helps businesses run their supply chains more efficiently and sustainably.

Functieomschrijving

  • Coordinate and consolidate transport orders and manage the dispatch planning overview
  • Identify and secure freight capacity using online tools, freight exchanges, and the ERP system
  • Operate and manage freight platforms such as Timocom and Teleroute
  • Negotiate transport rates, assign shipments to carriers, and share required documentation
  • Resolve transport issues, including complaints and invoice discrepancies
  • Monitor pick-up and delivery times and adjust transport orders when delays occur
  • Inform customer service and sales teams about problematic loading or unloading locations
  • Track market developments, maintain the carrier network, and prepare analyses to improve the transport network

Profiel

  • Completed commercial training or a comparable qualification (preferably in logistics or freight forwarding)
  • 2-5 years of experience in logistics or transport
  • Knowledge of transport processes, freight exchanges (e.g., Timocom, Teleroute), and ERP systems
  • Proficient in MS Office, especially Excel
  • Experience working with international customers and CRM systems
  • Strong communication, negotiation, and intercultural skills

Aanbod

  • 25 holidays
  • Pension scheme
  • Travel allowance
  • Company laptop + phone
  • Growth and development opportunities
Contact
Stijn Boomaerts
Referentienummer
JN-032026-6964657
Telefoon
+31137999244

Vacature samenvatting

Sector
Logistiek
Sub Sector
Customer Service Logistiek
Industrie
Transport & Distribution
Vacatures per locatie
Eindhoven
Contract Type
Permanent
Consultant
Stijn Boomaerts
Consultant contact
+31137999244
Vacature referentie
JN-032026-6964657