Customer Service - French

Amsterdam Vast dienstverband €2.200 - €2.700 per maand (€26.400 - €32.400 per jaar)

Bijgewerkt 07/03/2024

  • Market leader in fashion retail!
  • Opportunity to learn in an international team

Over onze klant

Our client is a global retail organization and is one of the market leaders in the eyewear industry. They act as an umbrella brand, meaning they carry many of the most well-known brands. They have offices all around the world, among which New York, Tokio and Amsterdam.

Their office in Amsterdam focuses on both the Dutch and the French market. For the French market, they are looking for an additional customer service agent to cover for sickness leave. The assignment will be approximately 3 months, but it could be longer. The company has a strong international character and a dynamic and informal business culture.

Functieomschrijving

  • Hande incoming and outgoing phonecalls with customers;
  • Assist the sales team in the administrative handling of the sales process;
  • Follow up on customers, providing after-sales support when needed;
  • Providing customer service through webchat;
  • Prvoding information regarding product returns to customers;

Profiel

  • Native French speaker;
  • Fluent/advanced in English;
  • Experience in customer service;
  • Experience with SAP is an advantage;
  • Teamplayer;
  • Good social skills;

Aanbod

  • Working in an international company;
  • Be part of a great and fun team;
  • Working in your native language;
Contact
Arianna Grazia
Referentienummer
JN-082023-6152105

Vacature samenvatting

Sector
Sales Administration
Sub Sector
Customer Service
Industrie
Retail
Vacatures per locatie
Amsterdam
Contract Type
Permanent
Consultant
Arianna Grazia
Vacature referentie
JN-082023-6152105