Customer Service - French speaking

Hoorn Tijdelijk dienstverband €2.700 - €3.100 per maand (€32.400 - €37.200 per jaar) View Job Description
As a French Customer Support Specialist, you will serve as the primary contact for store teams, addressing a variety of operational queries related to IT, HR, and finance, and ensuring prompt and efficient issue resolution.This role is initially for 7 months, with the possibility of becoming indefinite after evaluation, and offers hybrid work options. Given the location, having a car or living in the Hoorn area is advantageous.

Bijgewerkt 13/12/2024

  • Are you immediately available for the coming 7 months + estension?
  • Are you fluent in French?

Over onze klant

Our client is a reputable company in the retail industry, recognized for producing and distributing top-quality consumables throughout Europe.

With a diverse range of popular, fast-moving products, including packaged foods, snacks, and beverages, they are a trusted name in households. Committed to innovation and operational efficiency, they consistently enhance store processes to meet the demands of a dynamic market.

Functieomschrijving

  • Act as the primary contact for store teams, assisting with IT, HR, logistics, and finance-related matters.
  • Operational challenges and ensure they are promptly escalated and resolved by the appropriate department.
  • Manage incoming queries via phone and ticketing systems, ensuring accurate logging and tracking of all requests.
  • Collaborate within a multicultural team to uphold high service standards and deliver efficient support.

Profiel

  • Fluent in French
  • Able to perform in morning and evening shifts. Sunday emergency service (remote work) is fairly distributed among the team.
  • Collaborative mindset, working effectively with colleagues across departments, including IT, HR, and finance

Aanbod

  • 7 months assignment + extension
  • Hybrid mode
  • Pension scheme
  • Travel allowances
  • Training schemes
  • International & friendly environment
Contact
Francesco Proietti
Referentienummer
JN-122024-6610006

Vacature samenvatting

Sector
Secretarial & Business Support
Sub Sector
Customer Services
Industrie
Retail
Vacatures per locatie
Hoorn
Contract Type
Temporary
Consultant
Francesco Proietti
Vacature referentie
JN-122024-6610006