Customer Relationship Representative - Aviation/Logistics

Alphen aan den Rijn Tijdelijk dienstverband €2.800 - €3.300 per maand (€33.600 - €39.600 per jaar) Thuiswerken/hybride Bekijk de functieomschrijving
For an international company in the industrial B2B sector in the Netherlands, we are looking for a Customer Relationship Manager. In this role, you manage customer relationships, order processes and internal coordination within the industrial sector in the Netherlands.

Toegevoegd 13/05/2026

  • Build long-term customer relationships in an international B2B environment
  • Combine customer focus with collaboration across global teams

Over onze klant

The client is an international organisation operating in the industrial B2B sector, based in the Netherlands. They work in a fast-paced industrial environment where customer experience, quality and collaboration are key.

Functieomschrijving

  • Build and maintain strong, long-term customer relationships
  • Act as a trusted advisor for your portfolio of clients
  • Manage RFQs, purchase orders, and order processing activities
  • Handle post-order activities such as changes, expedites, and issue resolution
  • Proactively identify and resolve order or delivery challenges
  • Collaborate closely with Sales, Operations, Supply Chain, and Quality
  • Ensure accurate pricing, terms, and delivery timelines
  • Provide clear and professional communication via phone, email, and chat



Profiel

  • 2-5 years of experience in a B2B customer service or similar role
  • Strong communication skills (English required; additional languages are a plus)
  • Experience with ERP systems and CRM tools (e.g. Salesforce)
  • Excellent organizational and prioritization skills
  • A proactive, solution-oriented mindset
  • Fluent English, Dutch is a pré
  • Living in the area of Alphen ad Rijn

Aanbod

  • A dynamic role in an international and fast-growing environment
  • Opportunities for personal and professional development
  • A collaborative team culture with short communication lines
  • The chance to make a real impact on customer experience



Contact
Jeromy Santana
Referentienummer
JN-052026-7015990
Telefoon
31102176541

Vacature samenvatting

Sector
Logistiek
Sub Sector
Customer Service Logistiek
Industrie
Transport & Distribution
Vacatures per locatie
Alphen aan den Rijn
Contract Type
Temporary
Consultant
Jeromy Santana
Consultant contact
31102176541
Vacature referentie
JN-052026-7015990
Kantoor of thuiswerk
Thuiswerken/hybride