Customer Relationship Manager (English)

Taal

Functieomschrijving
Samenvatting
Soortgelijke jobs

Toegevoegd 05/06/2025

I enjoy building strong customer relationships in an international environment.
I want to contribute to a company that values quality service and teamwork.

Over onze klant

It is an internationally operating company in the aviation industry, specializing in the distribution of aircraft parts. The organization serves a wide range of customers, including maintenance providers and airlines, with a strong focus on reliability, speed, and customer service. With a global network and service-oriented approach, the company plays a vital role in keeping the aviation sector running smoothly.

Functieomschrijving

Handle all aspects of Customer Service including quoting, cost/price request and customer portals,
Liaise between customers and cross-functional internal teams in a fast-paced global work environment to ensure timely and successful delivery of products and services according to customer needs,
Build and maintain strong, long-lasting customer relationships with a portfolio of assigned customers; develop a trust relationship with customers and listen to understand the customer's environment, influences, and challenges,
Collaborate with Account management, Purchasing, Product management and other internal teams to ensure growth attainment, quality, service, sales, profitability, and other business objectives are successfully met; identify opportunities to improve customer relationships and to grow business,
Perform other tasks and projects as required to meet customer and organizational needs, not limited to order entry and contract review.

Profiel

Great verbal, written, and interpersonal communication skills in English, sufficient to write business correspondence and to converse professionally with customers, vendors, and colleagues,
Good command of any other European language is an asset,
Proficiency with ERP Software,
Reliable, amicable, and professional team player, driven to provide outstanding service to customers,
Excellent phone etiquette,
Detail oriented with strong organization and time management skills. Must be self-motivated and able to proactively manage time to meet deadlines and commitments and is achievement focused.