Opslaan Terug naar zoeken Functieomschrijving Samenvatting Soortgelijke jobs Toegevoegd 27/03/2026Professional development and career growth opportunitiesInternational, dynamic and collaborative work environmentOver onze klantOur client is a world-leading industrial manufacturer dedicated to sustainability and innovationFunctieomschrijvingManage all daily activities related to customer order handling (order intake, shelf‑life and quantity checks, pricing verification, order processing, billing, and back‑order follow‑up).Serve as the primary point of contact for day‑to‑day communication with 3PL/4PL warehouses regarding order management.Coordinate outbound delivery and associated customer service activities.Perform financial administration related to stock value, customer orders, returns, complaints, and customer agreements.Process and follow up on product recalls, returns, and complaints (financial, technical, or logistical).Initiate, create, verify, and maintain master data for materials and customers in internal systems and relevant third‑party platforms.Set up, verify, and maintain EDI connections, webshop integrations, and other system interfaces with external partners.Perform key‑user tasks and system testing for the tools and processes mentioned above.Coordinate outbound product deliveries in alignment with operational best practices and regulatory requirements.Conduct inventory management activities (stock reconciliation, monitoring short‑dated items, version changes).Support supply chain cost optimization, including reducing write‑offs and improving overall efficiency of customer service processes.Ensure all customer service activities comply with internal policies and external regulatory guidelines.ProfielFluent in French and English (spoken and written); Dutch is preferredPrevious experience in customer service, sales support, or order managementSolid experience using SAP or similar ERP platforms.Strong knowledge of Microsoft Office Suite, especially Excel for analyzing and processing large datasets.Comfortable working with various reporting tools and digital systems.Ability to multitask and prioritize tasks in a fast-paced setting. You effectively prioritize tasks and manage your workload independently.You excel in understanding customer needs and delivering outstanding service with clear, empatheticProblem-solving mindset with attention to detail and accuracy.Strong communication and interpersonal skills.AanbodExcellent salary package based on experienceBonus SchemePension schemeHybrid working possibleContactSofia BerkhoutReferentienummerJN-032026-6981407Telefoon+31623075586Vacature samenvattingSectorProcurement & Supply ChainSub SectorCustomer Service Supply ChainIndustrieIndustrial / Manufacturing Vacatures per locatieAmsterdamContract TypePermanentConsultantSofia BerkhoutConsultant contact+31623075586Vacature referentieJN-032026-6981407Kantoor of thuiswerkThuiswerken/hybride
