Save job Back to Search Job Description Summary Similar Jobs Added 18/03/2025Career growth - Join a dynamic, fast-paced environment with development opportunFlexibility & well-being - Benefit from a balanced work-life setup with blendedAbout Our ClientWe are a leading company in the information and risk management sector, working with major global players to help streamline operations and ensure compliance with industry standards. With a focus on innovative technology and providing unparalleled service quality, we offer a dynamic and growing environment where you'll have the opportunity to make a real impact. Join a team that is passionate about delivering results and building lasting relationships with customers worldwide.Job DescriptionCustomer Validation & Data Management✅ Guide and support customers throughout the onboarding and validation process. ✅ Review and validate online questionnaires with a high level of accuracy. ✅ Maintain and update customer records in our CRM system. ✅ Process subscription fees for new and renewing customers. ✅ Identify ways to improve and streamline processes. ✅ Participate in team meetings to share insights and best practices.Frontline Customer Support📞 Assisting your customers with registrations and renewals by phone. 💬 Provide clear and accurate information about our services and benefits. 💻 Offer first-line support for various customer inquiries, including IT issues and complaints. 📊 Track customer interactions and outcomes in our CRM system. 🎯 Meet and exceed personal call and service targets.The Successful ApplicantWho You Are✔️ Experienced in customer service, preferably in a call-heavy environment. ✔️ Strong communicator with a confident and professional phone manner. ✔️ Detail-oriented with excellent organizational skills. ✔️ Fluent in Dutch & English ✔️ Proactive and adaptable, able to work in a growing business environment.🚫 Please Note: You should not apply if you do not speak Dutch or if you are not based in the Netherlands.What's on OfferWhy Join Us?💰 Salary indifcation of 35000€ per year, excl 8% holiday allowance 🏡 Blended working (office & home-based). 🌴 25 days of holiday per year. 🚗 Travel expenses covered 🏦 Pension scheme for long-term security. 🎉 Social events & a supportive, collaborative team cultureContactArianna GraziaQuote job refJN-032025-6690058Job summarySectorSales SupportSub SectorCS OutboundIndustryBusiness Services Jobs by locationAmsterdamContract TypePermanentConsultantArianna GraziaJob ReferenceJN-032025-6690058Remote or officeWork from home
